Privacy
Privacy Policy
How FurPerch handles customer information, orders, support messages, app-related data, and website activity.
Information We Collect
We collect information needed to operate our store, process orders, provide support, and improve the website experience. This may include contact details, shipping information, order details, account activity, support messages, and basic analytics data.
How We Use Information
We use information to process orders, arrange shipping, respond to customer requests, prevent fraud, improve products and services, and send marketing messages only where permitted.
App, Wi-Fi, and Device Information
Some FurPerch products may use app-based features, 2.4GHz Wi-Fi setup, video viewing, event notifications, or storage services. App providers may process technical data needed to operate those features. Please review the app privacy notices before connecting a device.
Sharing Information
We share information only with service providers needed for payment, shipping, analytics, customer support, website hosting, and legal compliance. We do not sell personal information.
Contact
For privacy requests, contact FurPerch support through the After-Sales & Service page.